FAQ

Minimum Age to Book
• Guests must be 21 years or older to make a reservation.

Payment Schedule
• A 50% deposit is charged at the time of booking.
• The remaining 50% is charged on the day of check‑in.

Reservation Guarantees
• We do not hold or place deposits to secure reservations.
• We recommend booking promptly—properties fill up quickly.

Check-In Process
• Self check-in is available via smart lock anytime after 4:00 PM.
• Flexible check-in—arrive at your convenience, even late at night.

Cancellation Policy
• Cancel within 48 hours of booking and at least 7 days before check-in for a full refund.
• Otherwise, standard cancellation terms apply (no refund outside this window).

Pet Policy
• Pets are not allowed in our vacation homes. We appreciate your understanding.